FAQ
Frequently Asked Questions
Quick answers about our products, services, and ordering process
Contact SupportCommon Questions
Find answers to our most frequently asked questions below. Can’t find what you need? Contact our team for assistance.
π± Electronics & Mobile
We offer a comprehensive range of quality electronics including:
- Smartphones and tablets from all major brands
- Laptops, desktops, and computer accessories
- Wearable technology (smart watches, fitness trackers)
- Power solutions (power banks, chargers, inverters)
- Audio equipment (headphones, speakers, microphones)
- Smart home devices and gadgets
Special orders: Can’t find what you need? Message us on WhatsApp for sourcing requests.
Yes! We provide transparent warranty coverage:
- Premium devices: 12-month warranty (smartphones, laptops, tablets)
- Accessories: no warranty (chargers, headphones, etc.)
- Returns: 24 hours window for defective items (unopened items may be exchanged)
All warranty claims require original receipt and intact packaging.
π Delivery & Logistics
We provide flexible delivery solutions tailored to your needs:
- Same-day delivery: For orders placed before 2pm within Jos metropolis (additional fee may apply)
- Next-business-day delivery: Standard service for most locations
- Priority 3-hour delivery: Available for urgent orders (extra charge)
- Office pickup: Free collection at our Jos office
All deliveries include real-time Google Maps tracking from dispatch to your doorstep.
π° Payments & Pricing
We accept all major payment options for your convenience:
- Digital payments: Paystack (cards, bank transfers, USSD)
- Direct bank transfer: To our corporate accounts (Union, GTB, Access)
- Cash payments: Available for in-office transactions and COD in Jos
- POS payments: Mastercard, Visa, and Verve cards accepted
Note: Payment verification may take 10-15 minutes for bank transfers.
Need More Help?
Our support team is available to answer your questions
Chat on WhatsAppMon-Sat, 8am-6pm
Response within 24 hours
Rayfield Jos, Plateau State
By appointment