FAQ

FAQs | Just-In Nigeria – Electronics, Procurement & Services

Frequently Asked Questions

Quick answers about our products, services, and ordering process

Contact Support

Common Questions

Find answers to our most frequently asked questions below. Can’t find what you need? Contact our team for assistance.

πŸ“± Electronics & Mobile

What electronics do you sell?

We offer a comprehensive range of quality electronics including:

  • Smartphones and tablets from all major brands
  • Laptops, desktops, and computer accessories
  • Wearable technology (smart watches, fitness trackers)
  • Power solutions (power banks, chargers, inverters)
  • Audio equipment (headphones, speakers, microphones)
  • Smart home devices and gadgets

Special orders: Can’t find what you need? Message us on WhatsApp for sourcing requests.

Do you offer warranty on electronics?

Yes! We provide transparent warranty coverage:

  • Premium devices: 12-month warranty (smartphones, laptops, tablets)
  • Accessories: no warranty (chargers, headphones, etc.)
  • Returns: 24 hours window for defective items (unopened items may be exchanged)

All warranty claims require original receipt and intact packaging.

🚚 Delivery & Logistics

What are your delivery options in Jos?

We provide flexible delivery solutions tailored to your needs:

  • Same-day delivery: For orders placed before 2pm within Jos metropolis (additional fee may apply)
  • Next-business-day delivery: Standard service for most locations
  • Priority 3-hour delivery: Available for urgent orders (extra charge)
  • Office pickup: Free collection at our Jos office

All deliveries include real-time Google Maps tracking from dispatch to your doorstep.

πŸ’° Payments & Pricing

What payment methods do you accept?

We accept all major payment options for your convenience:

  • Digital payments: Paystack (cards, bank transfers, USSD)
  • Direct bank transfer: To our corporate accounts (Union, GTB, Access)
  • Cash payments: Available for in-office transactions and COD in Jos
  • POS payments: Mastercard, Visa, and Verve cards accepted

Note: Payment verification may take 10-15 minutes for bank transfers.

Need More Help?

Our support team is available to answer your questions

Chat on WhatsApp
Call Us

+234 708 019 4997

Mon-Sat, 8am-6pm

Email Us

info@just-in.ng

Response within 24 hours

Visit Us

Rayfield Jos, Plateau State

By appointment

Need Help?
Shopping Cart

Add 70,000.00 to cart and get free shipping!

No products in the cart.

Type the product you want to search for and press enter.