📌 1. Information We Collect

We may collect the following types of personal information:

• Identity Data: Full name, username, or similar identifier
• Contact Data: Email address, phone number (including WhatsApp), delivery address
• Transaction Data: Payment information (processed securely via third-party gateways like Paystack)
• Technical Data: IP address, browser type, device information
• Usage Data: How you use our website and services
• Marketing Data: Your preferences for receiving marketing
• User Content: Product images uploaded for requests, communications with our team
• Location Data: Google Maps data for accurate deliveries

🛒 2. How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill your orders for electronics, agricultural products, and other services
• To deliver products to your specified location with accurate tracking
• To communicate with you about orders, accounts, and services
• To provide customer support and respond to inquiries
• To improve our website, products, and customer experience
• To prevent fraudulent transactions and enhance security
• To send promotional offers (only if you’ve opted in)
• To comply with legal obligations and protect our legal rights

🔁 3. Information Sharing

We may share your information with:

• Payment Processors: Paystack, Flutterwave, and other secure payment gateways
• Logistics Partners: Delivery services to fulfill and track your orders
• Service Providers: Companies that help us operate our business (IT, marketing, analytics)
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with any merger or sale of company assets

We require all third parties to respect your data protection rights and only process your data for specified purposes.

🛡 4. Data Security

We implement appropriate security measures including:

• SSL encryption on our website
• Secure payment processing with PCI-compliant partners
• Regular security audits and system updates
• Limited access to personal data by authorized personnel only
• Data minimization practices (collecting only what we need)

While we strive to protect your data, no internet transmission is 100% secure. We cannot guarantee absolute security.

🌍 5. International Transfers

Your data may be transferred to and processed in countries outside Nigeria, including:

• Payment processors with global operations
• Cloud service providers with international servers

We ensure such transfers comply with applicable data protection laws and provide adequate protection.

📬 6. Marketing Communications

You may receive promotional messages if you:

• Opt-in during account creation or checkout
• Request information about specific products/services

You can unsubscribe at any time by:

• Clicking “unsubscribe” in any email
• Updating your account preferences
• Contacting us directly

🧒 7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we discover we’ve collected such data, we will delete it immediately.

⚙️ 8. Your Rights

You have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we use your data
• Object: Object to certain processing activities
• Portability: Request transfer of your data to another service
• Withdraw Consent: Where we rely on consent for processing

To exercise these rights, please contact us using the information below.

📄 9. Policy Updates

We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made. We encourage you to review this policy regularly.